Website & commerce
Content, catalog, checkout, domains and integrations.
SUPPORT · CLEAR NEXT STEPS
Tell us what is happening. We’ll route the request.
Open a support ticket for an Ermis Media website, commerce system, Clover workflow or product. Include enough context to help us understand the issue, but do not submit passwords, API keys or payment data.
SUPPORT
POS & payments
Clover configuration, catalog, modifiers and operational questions.
IT & infrastructure
Devices, programming, local networks, servers and technical operations.
Marketing & Ermis products
Digital campaigns, EMP Delivery, StoreBell, Business Packages and Alexa Presence.
For account security, never include passwords, secret keys, tokens or banking details in a ticket.